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Statutory Claims

Notice to applicant or employee who chooses to pursue statutory remedies for denial of reasonable accommodation must:

For an Equal Employment Opportunity (EEO) complaint: Contact an EEO Counselor in the Office of Discrimination Complaints within 45 days from the date of receipt of the written resolution notice or verbal response to the request (whichever comes first). EEO Counselors can be reached at (301) 688-1087. If a counselor is not contacted within 45 days the right to file a complaint will be lost. Individuals are encouraged to use informal dispute resolution processes to resolve complaints regarding reasonable accommodations.

Accessibility at Facilities, Rights under the Architectural Barriers Act of 1968 (ABA): NSA’s Installations & Logistics is responsible for ensuring the physical accessibility of the agency facilities. Visit Report a Barrier to Facilities and Services to report an Americans with Disabilities Act (ADA)/ABA issue.

If the Agency’s investigation of a complaint filed under Section 508 of the Rehabilitation Act of 1973 or the Architectural Barriers Act of 1968 shows that a different entity is responsible for the alleged violation, the Agency will attempt to assist the applicant or employee with locating the proper place to file the complaint against the other entity, if possible.

These Procedures create no new enforceable rights under Section 501 of the Rehabilitation Act, or any other law. Executive Order 13164, which requires all Federal agencies to adopt reasonable accommodations procedures, explains in section 5(b) that the procedures are “intended only to improve the internal management of the executive branch and does not create any right or benefit."