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Interactive Process

Once the medical information is reviewed and the individual is determined to be a person with a disability, the ORAA Reasonable Accommodations Manager will engage in the interactive process to determine the specific workplace accommodations needed. The ORAA Reasonable Accommodations Manager will contact the individual to clarify the accommodations requested. The ORAA Reasonable Accommodations Manager will also contact the individual’s management or the Office of Recruitment to discuss the accommodation request.

Once the appropriate accommodations are clarified with the requestor, the ORAA Reasonable Accommodations Manager will coordinate with the requestor’s management or the Office of Recruitment to determine the implementation plan for the accommodations. The ORAA Reasonable Accommodations Manager will ensure that the individual and the appropriate Agency personnel receive a copy of the Reasonable Accommodation Decision (RAD).

Individuals can track the processing of their cases by emailing or calling the Disability Recruitment email alias at DisabilityRecruiting@nsa.gov or 443-654-0604.