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Leadership Mission Strategy Central Security Service (CSS) National Security Advisory Board (NSAAB) (NSA Emerging Technologies Panel) FAQs
Report Fraud, Waste,
Office of the Inspector General (OIG) Hotline
The NSA Office of the Inspector General (OIG) maintains a hotline to facilitate the reporting of allegations of fraud, waste, abuse, and mismanagement in NSA programs and operations and violations of law, rules, and regulations by NSA employees and contractors, and assigned military. If you wish to report such allegations, you may call, send a letter, or e-mail the OIG Hotline as identified at the left.
The NSA OIG hotline is staffed by the OIG Ombudsmen, who work in the OIG Investigations Division at Ft. Meade, MD. The ombudsmen review hotline complaints and contact appropriate NSA organizations that can provide information and assistance to the person who has lodged the complaint.
What Happens to a Hotline Complaint:
Upon receipt of an allegation of fraud, waste, abuse, or mismanagement, the OIG may take any one of the following actions:
All significant matters are monitored until the action to resolve the complaint is planned or taken. Allegations with limited specificity or merit may be held in abeyance until specific details have been reported.
Callers May Remain Anonymous
Individuals who contact the Hotline are not required to provide their identities. However, persons who report allegations are encouraged to identify themselves in the event that additional questions arise as the OIG evaluates or pursues the allegation.
The NSA OIG will protect the identity of complainants to the maximum extent possible by law. Confidentiality is established by Section 7(b) of the Inspector General Act of 1978, which precludes the IG from disclosing the identity of an employee who reports an allegation or provides information, without the employee's consent, unless the IG determines that disclosure is unavoidable during the course of the investigation.
What to Report to the OIG Hotline:
Individuals must provide relevant and specific details in their complaints. This includes the identity of the person, company, or organization alleged to have engaged in wrongdoing; a description of the alleged impropriety; the NSA facility and/or organization or program affected by the alleged misconduct; any contract numbers or contractor names; date(s) of alleged wrongdoing; how the caller is aware of the alleged impropriety; the identity of potential witnesses; and the identity and location of supporting documentation. Failure to provide sufficient details will hamper our ability to investigate the complaint.
Contractor Business Ethics Compliance Program Disclosure Requirements:
Under the Federal Acquisition Regulations (FAR), contractors shall timely disclose, in writing, to the Office of the Inspector General, with a copy to the Contracting Officer, whenever the contractor has credible evidence that a principal, employee, agent, or subcontractor of the contractor has committed a violation of the civil False Claims Act or of federal criminal law involving fraud, conflict of interest, bribery, or gratuity violations in connection with the award, performance, or closeout of a contract or any related subcontract. The individual making the disclosure must be an officer or manager empowered to speak for the company. Additional information regarding these reporting requirements can be found in the December 12, 2008, FAR Amendment at http://edocket.access.gpo.gov/2008/E8-26953.html.
How to File A Complaint:Mail:
National Security Agency
ATTN: Office of the Inspector General Hotline
9800 Savage Rd.
Ft. George G. Meade, MD 20755
What to Expect After Submitting a Hotline Complaint:
Date Posted: Sept 1, 2010 | Last Modified: Apr 1, 2014 | Last Reviewed: Apr 1, 2014